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Engagement

Employee Engagement: How It Can Affect Your Business

Nov 12, 2017

Engaging employees results in multiple upticks for businesses, in everything from profit levels to customer engagement and sales. Defining Employee Engagement There is no universal definition for staff engagement. According to Paul L. Marciano’s book¬†Carrots and Sticks Won’t Work, more than fifty definitions of this term have been identified. However, Marciano highlights the Conference Board’s […]

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Engagement

The Rules of Engagement

Aug 15, 2017

Employee engagement is vital to the success of any business. It’s a subject that takes up a lot of time when HR professionals get together. It also occupies the minds of a lot of business leaders who want to create a workplace where people contribute their best. Sometimes, I hear people talking about engagement in […]

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Engagement

Changing the View on Customer Engagement and Employee Retention

Jan 03, 2017

During the nineties, consumer confidence and spending were so strong that consulting firms were often hired without an in-depth credential check and the assurance that their corporate culture aligned with the hiring organizations’. Furthermore, profits were so high at that time that many companies settled for satisfied customers, rather than truly engaged customers. Things have […]

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